Customer Help
Our happiness team is here to assist.
Common Support Questions
All grapevine products are handmade from natural grapevine.
Grapevine Balls are made over a Wire Mesh Frame in sizes from 4″ inches to 48″ in diameter and they are built to last for many years. All of our wire framed grapevine balls are constructed over a heavy wire mesh frame and will hold their shape even when hanging in a tree for years.
We will consider making a product or custom size of our current products based on our availability. Please fill out a quote form or contact us at 800-772-0674.
Large 2-piece grapevine balls can be packaged together (nested like soup bowls) in one box. When ordering more than one 2-piece grapevine ball select the multi-package set for lower shipping costs.
We rarely back-order merchandise but if it is necessary we will call for your approval first.
This is the weight used by UPS, FedEx, other carriers to calculate the shipping charges on each of our items. Shipping charges are calculated on boxes over three cubic feet by the dimensions, not by the actual weight.
Transit times shown on this website are estimates made by the shipping company are not guaranteed by Brena International.